Do you ship worldwide?
YES, we currently only ship to the following countries: INTERNATIONAL
Will my order be shipped in multiple parcels?
If you place a large order, it may be fulfilled in multiple shipments.
How long will my order take to deliver?
Click here for our full Shipping and Delivery info. Your order should take between 7 to 10 businesses days to deliver at your doorstep. Depending on different countries "custom restrictions", this may take longer. You will receive an email with tracking information once your order is dispatched.
Will I have to pay any customs fees?
Customs fees vary from country to country. However, we are not responsible for customs fees or import duties. If any such costs are required, it is the buyer's responsibility to pay the balance.
What are my payment options?
We accept payments by only PAYPAL and CREDITS CARDS (via Stripe Solutions), APPLE PAY, GOOGLE PAY.
What are my delivery options?
Our standard shipping fee is FREE (depends on products). For our fast shipping, the fees are $5.66 or more depends on Weight Shipment.
How secure is your site?
BADASSKULL processes payments using the PAYPAL payment gateway. PAYPAL is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously. All payments are verified by PAYPAL to prevent fraud.
Can I amend my order?
Contact us as soon as possible if you wish to amend your order. We usually ship items out within one (1) working day, so we cannot guarantee any changes will be made. It is your responsibility to ensure you check out the correct items and shipping info.
Where is my order?
You will receive an email with tracking information once your order is dispatched.
How do I track my parcel?
You can track the parcel via the email we sent you. We also have a link to our Order Tracking page on our Home Page.
Can I return or exchange an item?
Absolutely. We offer a 30 days refund time from the date you receive your parcel. Read our Refund Policy page for more info. If you are unhappy with your order, we encourage you to email us directly on our website, so that we may resolve your issue with the product.
What if I received a faulty item?
If you discover a fault, please contact us immediately (we are CLOSED on SUNDAY) (within 7 days of receiving your parcel) via the 'Contact Us page on our website. click on this link to connect the company: https://m.me/badasskull